Posts by Meredith Lackey

RapportBoost.AI CEO to Present and Chair Panels on Digital and Omnichannel Success at eTail West

– Company to showcase artificial intelligence platform that optimizes live chat for increased sales, customer satisfaction and agent happiness – Los Angeles – February 26, 2018 – RapportBoost.AI, a Los Angeles based technology company that applies artificial intelligence to conversational commerce, will exhibit in booth S58 at eTail West in Palm Springs Feb. 26 – Mar.…

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Why the Explosion in AI? General Assembly Hosts Michael Housman

General Assembly hosts Michael Housman as he explains the three driving forces behind the explosion in AI: hardware, open source frameworks, and data scientists primed to tackle some of today’s most complex problems. “When we see explosions like we have in AI we look to exponential growth curves, where we’re seeing a doubling in something…

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Live Chat Customer Engagement: An Interview with Dean Shaw (1 of 3)

If you’re looking for solid numbers that support the effectiveness of live chat customer engagement and revenue potential, look no further than our recent conversation with Dean Shaw, Global Chat Program Manager at SAS. A provider of analytics software and solutions for business, SAS has been making sense of the toughest business problems for decades.…

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Dr. Matthew McBrady Joins RapportBoost.AI Scientific Advisory Board

Former entrepreneur, Clinton Economic Advisor, and Chief Investment Officer for renowned investment firm BlackRock’s Multi-Strategy hedge fund joins Scientific Advisory Board to assist company in managing rapid growth Los Angeles, CA Jan. 23, 2018 – RapportBoost.AI, a Los Angeles based start-up that uses Artificial Intelligence to optimize live chat, announced today that Matthew R. McBrady, Ph.D., has joined…

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What’s the Problem with Bots for Customer Chat? General Assembly Hosts Michael Housman

Dr. Michael Housman, Chief Data Scientist at RapportBoost.AI, speaks to General Assembly about the problem with using bots for customer chat, and why they aren’t advanced enough to convey your brand’s message. “Bots really struggle to engage with consumers in an authentic way. They’re not good at selling, they often don’t reflect the brand identity.…

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Whistic and Vendor Security Alliance Announce Strategic Partnership to Improve Vendor Security Assessments

SAN FRANCISCO (PRWEB) November 14, 2017- Whistic, a leading vendor assessment platform, today announced its selection by the Vendor Security Alliance (VSA), a coalition of companies committed to improving internet security, as the exclusive platform to manage the VSA’s industry-leading security assessment program. As a part of this partnership, Whistic was also selected as the platform that will…

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RapportBoost.AI Names J. Tyler Bittner VP of Engineering and Information Security

Veteran full-stack software engineer and experienced manager of enterprise projects to spearhead company’s Software Engineering and Information Security programs Los Angeles, CA. Nov 20, 2017– RapportBoost.AI, a Los Angeles-based startup that applies machine learning and artificial intelligence to conversational commerce, announced today the naming of J. Tyler Bittner as its Vice President of Engineering and Information Security.…

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Artificial Intelligence Nonprofit, Humans For AI, To Hold First Los Angeles Event Wednesday

Enterprise Artificial Intelligence Sales Leader, Dani Apgar, to serve as Executive Chair for organization seeking to build diverse workforce and leverage existing AI technologies Los Angeles – November 9, 2017– Artificial intelligence nonprofit, Humans For AI (H4AI), will hold its first event, a cocktail reception with a discussion of AI trends by Dr. Michael Housman of RapportBoost.AI, in Los…

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Will You Be An Early Adopter of Enterprise AI?

In a rapidly changing world, Data Analytics and Artificial Intelligence solutions are essential tools for growing your enterprise. Built on a foundation of statistics and probability, enterprise AI allows organizations to assess large amounts of information to suggest conclusions, support decision making, and automate various aspects of their operations. When it comes to conversational commerce, the…

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