RapportBoost Blog

Read our industry leading articles about the latest trends in contact centers, sales chat, agent training and augmented intelligence.

Finding Better Enterprise Artificial Intelligence Solutions

By Tony Medrano | May 2, 2017 | 0 Comments

Dr. Michael Housman, Chief Data Scientist and Co-Founder of RapportBoost.AI, discusses what to look for when determining the value of data science sources in creating better enterprise artificial intelligence solutions at the JMP Securities Conference panel on AI at the San Francisco Ritz-Carlton in 2017.

Read More

Five Ways Live Chat Can Increase Sales (or ROI) for Your Company

By Tony Medrano | April 27, 2017 | 0 Comments

Discovering how to efficiently locate, convert, up-sell and retain top customers are key success metrics for any growing company. The…

Read More

The Value of Algorithms in Artificial Intelligence

By Dr. Michael Housman | April 25, 2017 | 0 Comments

  Algorithms by themselves aren’t valuable. Their ability to solve a particular business problem is. The two most important questions…

Read More

The Shift from Social Media to Live Messaging

By Tony Medrano | April 19, 2017 | 0 Comments

Since Facebook’s inception more than ten years ago, social media users’ preferences are shifting from the semi-public forum to the…

Read More

Machine Learning? Deep Learning? What Happened to Human Learning?

By Dr. Michael Housman | February 24, 2017 | 0 Comments

The most exciting advance in data science over the past few years is the rapid emergence of deep learning algorithms…

Read More

Subscribe to Our Mailing List