RapportBoost Blog
Read our industry leading articles about the latest trends in contact centers, sales chat, agent training and augmented intelligence.
We were fortunate to witness this great conversation with Heidi Rote from our valued client, Jenny Craig, and a 2018…
Read MoreDid you miss this Customer Experience Update Webinar from the end of November? No worries! Here’s the archived version. Take…
Read MoreHi everyone! Dani Apgar here with your RapportBoosting tip on Amusing Language. A quick reminder that RapportBoosting tips are bits…
Read MoreAt Customer Contact Week in Austin last month, we noticed how the discussions surrounding chat training and onboarding stood out…
Read MoreHi everyone! Dani Apgar here with your RapportBoosting tip #9 on Happiness Language J Remember, RapportBoosting tips are bits of…
Read MoreWe were honored to be a part of this Mitel-sponsored event with our valued client, Heidi Rote, Director of North…
Read MoreHi everyone! Dani Apgar here from RapportBoost. I’m in New York visiting prospects yet wanted to share your RapportBoosting Tip…
Read MoreWe had the privilege of speaking with this renowned researcher on the trends in Conversational Selling and evolving role Live…
Read MoreHi everyone! Dani Apgar here from RapportBoost. I’m in Houston visiting one of our clients yet wanted to share your…
Read MoreHi everyone! Dani Apgar here from RapportBoost with your RapportBoosting tip on Emotionally Charged words. RapportBoosting tips are bits of…
Read More