RapportBoost Blog
Read our industry leading articles about the latest trends in contact centers, sales chat, agent training and augmented intelligence.
At Customer Contact Week in Austin last month, we noticed how the discussions surrounding chat training and onboarding stood out…
Read MoreHi everyone! Dani Apgar here with your RapportBoosting tip #9 on Happiness Language J Remember, RapportBoosting tips are bits of…
Read MoreWe were honored to be a part of this Mitel-sponsored event with our valued client, Heidi Rote, Director of North…
Read MoreHi everyone! Dani Apgar here from RapportBoost. I’m in New York visiting prospects yet wanted to share your RapportBoosting Tip…
Read MoreWe had the privilege of speaking with this renowned researcher on the trends in Conversational Selling and evolving role Live…
Read MoreHi everyone! Dani Apgar here from RapportBoost. I’m in Houston visiting one of our clients yet wanted to share your…
Read MoreHi everyone! Dani Apgar here from RapportBoost with your RapportBoosting tip on Emotionally Charged words. RapportBoosting tips are bits of…
Read MoreHi again everyone. Dani Apgar here from RapportBoost with your RapportBoosting Tip #5 on Empathy. RapportBoosting tips are bits of…
Read MoreHear our discussions about the evolution of live chat. RB: Brian, thanks so much for your time. Why don’t we…
Read MoreBy Dani Apgar and Tony Medrano Conversational Selling and Conversational Marketing are the latest and greatest tools for connecting with…
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