Read our industry leading articles about the latest trends in contact centers, sales chat, agent training and augmented intelligence.
Hear our discussions about the evolution of live chat. RB: Brian, thanks so much for your time. Why don’t we…Read More
By Dani Apgar and Tony Medrano Conversational Selling and Conversational Marketing are the latest and greatest tools for connecting with…Read More
Hi everyone! Dani Apgar, co-founder of RapportBoost.AI with your RapportBoosting Tip #2. RapportBoosting tips are bits of wisdom I’ve gleaned…Read More
We had the pleasure of speaking with Oren Jacob, Co-Founder, and CEO of PullString about optimizing customer experience via conversational marketing.…Read More
We had the privilege of speaking with Brian Cantor, Principal Analyst and Digital Director of Customer Contact Week, about trends in…Read More