CloudTask and RapportBoost Announce Managed Sales Chat and Distribution Partnership

conversational analysis platform for live chat– Companies partner to address growing needs of enterprises for conversational selling solutions using augmented intelligence to supercharge live chat –

Miami, FL. August 21, 2018RapportBoost.AI, the leading Artificial Intelligence powered conversational analysis platform for live chat, and CloudTask, a managed service provider of premium sales chat and customer support solutions, announced a partnership today for distribution of RapportBoost.AI’s conversational analysis platform to empower enterprises to build stronger connections with customers via live chat.

Under the terms of the agreement, CloudTask will market and distribute RapportBoost’s platform to enterprises that use CloudTask’s Managed Sales Chat service. The companies will support each others’ chat services in this rapidly growing market.

“CloudTask’s Managed Sales Chat service addresses the urgent need large enterprises are having meeting increased customer demands to make purchasing decisions via chat,” said Tony Medrano, CEO of RapportBoost.AI. “Working together to help visionary organizations provide better service through chat by more deeply connecting with customers in conversations and training agents with augmented intelligence solutions will enable us to deliver even better services to online brands. We’re excited to be partnering with one of the premier managed sales chat providers in the industry!”

“Partnering with RapportBoost.AI to market and distribute its conversational analysis platform for live chat supports our mission to help B2B organizations choose best-of-breed technologies, deliver great conversational selling services, and increase the customer satisfaction of end users,” said Amir Reiter, CEO of CloudTask. “RapportBoost delivers financial impact by providing specific, actionable insights that help companies grow their top and bottom lines. Adding augmented intelligence capability to our managed sales chat service menu will give a significant competitive edge to those enterprises that deploy it.”

About RapportBoost.AI
RapportBoost.AI is the leader in applying artificial intelligence to optimize live chat conversations in order to drive dramatic and sustained improvements in conversion rate, order size, customer satisfaction, renewal rate, average handle time, first contact resolution rate, agent retention and happiness and other critical contact center metrics. Learn more about how to optimize live chat conversations for your brand from the team at RapportBoost.AI.

About CloudTask
CloudTask is a managed service provider for growing companies looking for B2B Sales, Sales Chat and Customer Support solutions. Their mission is to find prospects, nurture leads and satisfy customers, to enable companies to focus on what they do best.

David Oates

About David Oates

David Oates is a 20-year marketing and public relations veteran who holds extensive experience in developing as well as executing successful and measurable programs for a wide range of agency, high tech, corporate and government organizations. He is an accredited public relations (APR) expert affiliated with the Public Relations Society of America, and serves as the Chairman of the Board of Advisors for Operation Homefront, California as well as on the Board of Directors for Rotary Club of San Diego. David has worked with Tony since 2001 in numerous capacities such as a non profit Board supporting veterans. He received his MBA from San Diego State University’s Executive Program in 2004 and his bachelors of arts from the University of Maryland in 1991. David was named among the 2009 “40 under 40” list of top professionals by the San Diego Metropolitan.