Press

RapportBoost to Lead Discussion Group and Exhibit at Customer Contact Week Austin on Oct. 10

– Company CEO Tony Medrano to discuss how contact centers can leverage agent feedback, training platforms to drive agent performance, turn contact centers into profit centers – Los Angeles, CA. Oct 8, 2018 – RapportBoost, a Los Angeles based technology company that provides augmented intelligence solutions to contact centers using live chat for conversational selling,…

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Heidi Rote of Jenny Craig, RapportBoost.AI’s Valued Client, Named Among This Year’s ICMI’s Movers and Shakers

Heidi Rote of Jenny Craig, RapportBoost.AI’s Valued Client, Named Among This Year’s ICMI’s Movers and Shakers – Award by the International Customer Management Institute recognizes trailblazers in the contact center and customer experience industries; Rote recognized for implementing Conversational Selling Analysis Platform by RapportBoost that helped her team double its live chat sales conversion rate…

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RapportBoost.AI Completes First Summer Internship Program with Great Success

– Highly selective technology start-up internship program designed to provide hands-on technology and entrepreneurial experience to top students in Los Angeles expands nationwide – Los Angeles, CA. September 28, 2018 – RapportBoost.AI, a Los Angeles based technology company that provides augmented intelligence solutions to brands that utilize conversational selling and conversational marketing to engage potential…

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RapportBoost Selected as Finalist for Best Tech Workplace for Diversity in Los Angeles for Second Year in a Row

– Augmented Intelligence for Conversational Sales Company Honored as Best Tech Workplace for Diversity by Tech in Motion – Los Angeles, CA. September 21, 2018 – RapportBoost.AI, a Los Angeles based company that provides augmented intelligence solutions to brands that utilize conversational selling and conversational marketing to engage potential customers online. “Our team is honored…

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CloudTask and RapportBoost Announce Managed Sales Chat and Distribution Partnership

– Companies partner to address growing needs of enterprises for conversational selling solutions using augmented intelligence to supercharge live chat – Miami, FL. August 21, 2018 – RapportBoost.AI, the leading Artificial Intelligence powered conversational analysis platform for live chat, and CloudTask, a managed service provider of premium sales chat and customer support solutions, announced a…

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RapportBoost.AI’s Conversational Platform-as-a-Service Helps Jenny Craig Increase Live Chat Performance Metrics by 40%

– Jenny Craig National Sales Director “Feels Like They Struck Gold” by Utilizing RapportBoost.AI’s Conversational Platform-as-a-Service for Chat –   RapportBoost.AI, the global leader in applying artificial intelligence to optimize live chat conversations, announced today that its Conversational Platform-as-a-Service helped Jenny Craig USA increase its live chat performance metrics by 40%. “Working with RapportBoost.AI enabled us…

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Jenny Craig USA and RapportBoost.AI to Lead Interactive Discussion Groups at Customer Contact Week on June 20 in Las Vegas

– Jenny Craig’s National Sales Director, Heidi Rote, and RapportBoost.AI’s CEO, Tony Medrano, to Discuss How Companies Can Transition to Live Chat to Meet Customer Expectations – Los Angeles, CA. June 15, 2018 – RapportBoost.AI, the global leader in applying artificial intelligence to optimize live chat conversations, and Jenny Craig USA, one of the world’s…

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Conversational Platform-as-a-Service Company, RapportBoost.AI, Becomes Oracle Partner Network Silver Level Partner

– Company’s Maci™ (“Machine Augmented Conversational Intelligence”) Platform-as-a-Service to be available in the Oracle Cloud Marketplace, operates with Oracle Service Cloud solutions – RapportBoost.AI, a Los Angeles based Conversational Platform-as-a-Service company that applies artificial intelligence algorithms to live chat, has been selected for Oracle’s Partner Program. RapportBoost.AI’s Conversational Platform-as-a-Service will appear on the Oracle Cloud…

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RapportBoost.AI Chief Data Scientist to Present at Singularity University Accenture Program April 24

– Michael Housman, Ph.D., will discuss the proper ways to leverage Augmented Intelligence for enhanced customer experience – Los Angeles, CA. Apr. 23, 2018 – Dr. Michael Housman, Co-Founder and Chief Data Scientist of RapportBoost.AI, a Los Angeles based Augmented Intelligence start-up that utilizes machine learning to help boost the performance of live chat agents…

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RapportBoost.AI to Deliver TechTalk on Using AI in Live Chat for Customer Acquisition at Shoptalk 2018

Dani Apgar, Co-Founder and EVP of Sales & Customer Success to Present Critical Do’s & Don’ts for Brands Mar. 15, 2018 – RapportBoost.AI, a Los Angeles based start-up that applies artificial intelligence to conversational commerce, will present a TechTalk at the Shoptalk 2018 conference on Tuesday, March 20th at 3:20 pm at the Venetian in Las Vegas. The company will also showcase…

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