Our products help chat agent supervisors and trainers manage their teams. We help professionals provide consistent, objective feedback, helping them to train their live chat agents without the hassle of manual transcript review.
Using chat-specific language and techniques that uniquely resonate in conversations between your brand and your customer base has a huge impact on engagement levels, customer acquisition, retention, and revenue.
Within three months of implementing RapportBoost.AI's solutions, our first e-commerce client achieved a sustained 7% conversion rate lift, a 7% order size lift and an increase in live chat customer satisfaction - all without technical integration. We can help you achieve all that and more for your brand.