Careers

“The market is obsessed with bots and there are already hundreds of bot frameworks in existence that are being built to help companies engage with their consumers via messaging and chat interfaces. At RapportBoost.AI, we think that conversational commerce is the wave of the future, and we think the real challenge on the horizon will not be in determining *what* to say but *how* to say it. We think that using the right language, cadence, sentiment, and timing will be key to helping humans AND bots build relationships with customers that encourages them to engage more deeply, purchase a good / product, or just walk away with a positive experience.

Companies spend billions of dollars optimizing their marketing spend, A/B testing different messages, making sure that it’s on-brand, and trying to hit the right tone. Why would they leave their customer engagement to chance once they’ve communicated back and further into the sales funnel? We believe that applying those same techniques to later stages in the customer lifecycle will be key to minimizing churn and maximizing engagement and so we’ve built an analytics engine that learns about someone’s personality over time, determines the messaging that is most likely to resonate with them, and helps boost rapport via electronic communication channels (thus, the name RapportBoost.AI).”